Refund Policy

Last updated 16 October 2026

You buy Passport VPN from Passport VPN, run by Dan, a sole trader in Manchester, UK. Card payments are processed securely by Stripe on our behalf; we never see or store your card number.

14 days, no questions

If Passport VPN isn't working for you, you can have a full refund of the £19 within 14 days of buying. You don't need to give a reason.

How to ask

• Email [email protected] from the address you paid with, or include it in your message, and say you'd like a refund. Nothing else is needed.

What happens next

We refund the full £19 through Stripe, back to the card you paid with. We'll confirm by email once it's done. How long it takes to show depends on your bank. When the refund is made, your login stops working.

After 14 days

After 14 days we don't offer refunds for change of mind. If the service stops working because of us, email us and we'll put it right or refund you fairly. Your rights as a consumer under UK law are not affected.